Reference

How sports888 Handles Your Personal Data

This Privacy Policy sets out exactly what data we collect when you open an account on sports888, how we use it, and how you can request access or corrections.

Account data protectionbKash, Nagad, Rocket payment recordsYour right to access and correct dataClear data retention terms
sports888 How sports888 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold on your account, request a correction or ask us to delete information, you can reach our support team directly. We aim to acknowledge every data request and route it to the right team without delay. Your request will be handled in line with the data rights applicable to your region.

Team online

Live Chat

Open the chat window from your account dashboard and select 'Account and Privacy'. Our team will log your data request and confirm receipt.

Email Support

Send your data access or correction request to our support email address listed in the account help section. Include your registered phone number for faster verification.

Account Settings

Some data updates — like your contact number or linked mobile wallet — can be changed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply SSL encryption to all data in transit between your device and our servers — whether you are on a mobile browser or a desktop connection. Payment records linked to bKash, Nagad and Rocket transactions are stored in isolated, access-controlled environments. We keep your account data only for as long as it is needed for operational, legal or fraud-prevention purposes, after which it is deleted or anonymised in line with our retention schedule.

Encryption in Transit

SSL encryption covers every connection to your account — login, deposit steps and withdrawal requests — so your session data cannot be intercepted.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the account pages are used. You can adjust cookie preferences through your browser settings.

Data Retention

Account and payment records are retained for as long as required by our operating obligations. Once no longer needed, data is deleted or anonymised — not archived indefinitely.

Requesting Changes

You can ask us to correct, export or remove your personal data at any time. Submit the request via live chat or email and we will respond after verifying your account identity.

Common Questions About Your Privacy on sports888

These are the questions we hear most often about how data is collected, stored and managed on your sports888 account. If you do not find your answer here, reach out through live chat or the support email listed in your account help section.

We collect your name, phone number, email and a password you set. Device data like your IP address and browser type is also logged automatically when you log in or make a deposit.

We store transaction references and the wallet numbers used for deposits and withdrawals. We do not store your mobile banking PIN or full account password — those stay only with your payment app.

Yes. Send a data access request through live chat or the support email in your account help section. After we verify your identity, we will provide a summary of the data held on your account.

We do not sell your personal data. We may share limited information with payment processors like bKash or Nagad to complete your transactions, and with fraud-prevention services where required.

We retain account and transaction records for as long as our operating obligations require. After that period, data is deleted or anonymised. You can ask about your specific retention period via support.

Open a request through live chat, select 'Account and Privacy', or email the address in the account help section. We verify your identity first, then process corrections or deletions as permitted under applicable local regulations.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.